Hublot Digital Boutique

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Moving with the times means living in the here and now!

Hublot is aware that the key asset of an excellent customer relationship is based on trust, availability, and flexibility, and has thus innovatively imagined a “virtual” digital boutique that perfectly complements the role and presence of its physical boutiques around the world. By remotely offering its customers 3D-facilitated access to its products, knowledge, and knowhow, Hublot is successfully creating a new bespoke customer service, and preserving the essential denominator of any relationship, that is to say the human connection. A new customer experience that is beginning in the United States before being rolled out across the entire world.

THE SALES CEREMONY ACCORDING TO HUBLOT

Aware that the major asset of an excellent customer relationship is based on trust, availability and flexibility, Hublot has innovatively imagined an online digital store that perfectly complements the role and presence of its Boutiques through the world.

From an advanced technological solution developed by the brand, Hublot’s sales advisors can, in real-time, via an interactive terminal, offer customers a service that is identical to that existing in the physical boutiques. A digital universe offering a virtual experience, one that is not alternative but complementary to that in its points of sale. An original way of responding to a modern world that needs to be able to obtain information and answers in real time.