We are HUBLOT SA, a company registered with the Register of Commerce and Companies of the Canton of Vaud, Switzerland, under the number CHE-103.541.787, with headquarters at chemin de la Vuarpillière 33, CP 2464, CH-1260 Nyon 2, Switzerland, (“we” or “us”). We operate the website www.hublot.com.

2.1. The description of the Products on our site is approximate only and images of Products are for illustrative purposes only. Whilst we make every effort to be as accurate as possible on our site in the description of the Products (including, without limitation, the size, weight, capacities and dimensions of the Products) and to display colors accurately, any description is approximate only and we cannot guarantee that the colors displayed on our site accurately reflect the color of the Products.

2.2. The packaging of the Products may also vary from that shown in the images on our site.

2.3. All Products shown on our site are subject to availability. We will inform you by e-mail as soon as possible if the Product you have ordered is not available. If the Product you ordered is not available, we will not process your order.

2.4 Products comply with Swiss legislation.

3.1. Our order process allows you to check and amend any errors before submitting your order to us. Please take the time to read and check your order before submitting it. If you submit an order to us which contains an error, please contact us on eboutique@hublot.com or +41(0) 22 990 99 80 as soon as possible to correct the error. We will try to correct any error in the order submitted by you before it is processed, but we cannot guarantee this.

3.2. The on-line sales agreement is concluded when you confirm the order by clicking on the “PLACE ORDER” button (the “Order”).  By placing an Order, you accept these Terms and that Hublot is entitled to collect the full price corresponding to the Order.

3.3. After you place an Order, you will receive an e-mail from us confirming the Order. Another email will inform you of the shipping of the Order (Dispatch Confirmation).

3.4. If we are unable to supply you with a Product (for example because that Product is not in stock, no longer available or because of an error in the price on our site), we will inform you of this by e-mail and we will not process your Order. If you have already paid for the Product, we will refund you the full amount as soon as possible and in any event, within 14 days of our e-mail notification to you.

3.5.  Hublot reserves the right to decline, suspend or cancel the processing of an Order and/or delivery of Products regardless of its nature or stage of processing in case of (i) non-payment of any or all of the amount owed by you for the Order concerned or any previous Order, (ii) a payment incident, fraud or attempted fraud relating to the use of Hublot website in relation to the Order concerned or any other previous Order, (iii) breach of these Terms and/or any additional terms presented to you on our site at the time of purchase of a Product or where (iv) permitted and/or required by applicable laws or regulations.
In such cases, you agree that Hublot can use the personal data provided by you in the process of the Order to conduct the required verifications, including appropriate anti-fraud investigations.  Automated processing may be carried out in this context, such as for example to analyze the quantities ordered and decline, suspend or cancel an Order if it does not comply with these Terms and/or any additional terms presented to you on our site at the time of purchase of a Product. If your Order is declined, suspended or canceled, you can then contact us for any question regarding this decision.
In such cases, the data relating to your Order may also be transferred to any third party authorized by law or appointed by Hublot with the sole purpose of checking your identity and validating the Order, the payment method used and the type of delivery.  After the above verification, Hublot reserves the right to request a photocopy of your ID.  You have the right to access, amend and remove any personal data processed by Hublot under the conditions set out in the Privacy Policy.

4.1  Hublot delivers to the following countries/regions:

Austria, Belgium, Czech Republic, Cyprus, Denmark, Estonia, Finland, metropolitan France, Germany, Hungary, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Spain, Sweden, Switzerland, United Kingdom.

Canada

United Arab Emirates

Turkey, Singapore, Thailand, Indonesia, Malaysia, Philippines

Hong Kong, Macau, Taïwan

Australia, New Zealand

4.2. Shipping and handling costs are automatically calculated based on the delivery address and included in the total price of your Order. We normally send all merchandise using a reliable carrier. Depending on the country of delivery, please allow 3 to 14 calendar days for delivery once you have received the Dispatch Confirmation.  Please note that for Orders delivered outside of Switzerland and Liechtenstein, Hublot will not be liable for an extension of the delivery deadline due to customs inspections which can vary according to the destination and legislation of the country of destination of the Product.

4.3. Please refer to your delivery confirmation email from our carrier for exact details and parcel tracking reference.  Please note that a verification of ID may be made upon delivery.

4.4 You are invited to check the visible state of the package and Product at the time of delivery.  If there are any irregularities (missing or damaged Product), you should follow the procedure below applicable to the refusal of delivery.

If the package is damaged on arrival, you can inform the courier of the problem and refuse to take delivery.  The courier will keep the package.  You will then be contacted by Hublot Customer Service as soon as possible to discuss the refusal. If the problem related to transport is confirmed by Hublot Customer Service, the Order will be cancelled and you shall receive a refund.

5.1. The prices of the Products will be as quoted on our site from time to time. Please see clause 5.5 for information about price errors on our site.

5.2. Prices for our Products may change from time to time. Any changes to the price of Products on our site will not affect any Order for Product(s) which we have confirmed to you with a Dispatch Confirmation.

5.3.  The Products might be subject to local customs charges and might be subject to local Value Added Tax depending on your home country. Taxes are automatically calculated and included in the total price of your Order.

5.4 Orders placed outside Switzerland and Liechtenstein are “Delivery Duty Paid”. All applicable taxes will therefore be paid by you when placing the Order. Hublot’s carrier shall accomplish on your behalf the necessary formalities for the payment of customs charges (if any) and VAT (if any) on your behalf.

5.5 Our site contains a large number of Products. It is always possible that, despite our reasonable efforts, some of the Products on our site may be incorrectly priced. If the pricing error is obvious and unmistakable and could have reasonably been recognized by you as a mispricing, we do not have to provide the Products to you at the incorrect (lower) price. In such case, we will contact you to inform you of this error and we will give you the option of continuing to purchase the Product at the correct price or cancelling your Order. We will not process your Order until we have your instructions. If we are unable to contact you using the contact details you provided during the order process, we will treat the Order as cancelled and notify you in writing.

6.1. Prices on our site are in USD, CHF, EUR, GBP, AUD, HKD, AED or CAD depending on the countries of delivery of the Order.

6.2. You can only pay for Products using a debit card or credit card or by wire transfer (in case of a payment by wire transfer, you will receive an email with all details for the transfer). Please note that Hublot reserves the right to check your identity and to require a copy of your ID with the sole purpose of checking your identity to complete appropriate anti-fraud investigations.  You agree to pay in full the prices for any purchases you make either concurrent with your online order or by other payment means acceptable to us. Payment for the Products is in advance.

6.3. Certain Products that you purchase on our site may be subject to additional Terms presented to you at the time of such purchase.

7.1. We want you to be completely happy with your Order. Subject to certain exceptions detailed below, if for any reason you are not satisfied, we will gladly accept your return within 14 days of receipt of the Product at Hublot expense. To return an item, please follow our return process described below.

7.2. All Products must be returned with the original receipt, in an unused state and in brand-new condition, with all original shipping and Product packaging, protective materials, and tags in place.

7.3. We will not accept any return if the Product shows signs of wear, other than what is necessary to establish the nature, characteristics and functioning of the Product, or has been used or altered from its original condition in any way, or if the deadline mentioned above and in Section 7.1 has passed.

7.4. Personalized Products are considered as final sale and cannot be returned for exchange or refund.

7.5. Watch bracelets that have been adjusted at your request must have been done so by us or a Hublot Authorized Retailer and should be returned with all the links originally shipped.

7.6. Return shall be made from the country where the Product has been delivered.

7.7. To return a Product (other than from Switzerland and Liechtenstein), please follow our return process below:

-       You should contact Hublot by calling +41(0) 22 990 99 80 or send an email at eboutique@hublot.com, within 14 days of receipt of the Product,

-       Our team will ask you a few questions to make a preliminary assessment of the situation taking into account the conditions of the return described in this Section 7,

-       Subject to such preliminary assessment confirming that the conditions for return appear to be met, our team shall contact our transporter and you shall either be contacted by our transporter or by our team for organization of the shipment,

-       You shall remit the Product to our transporter,

-       You shall receive an email confirming receipt by Hublot of the returned Product,

-       Hublot shall control the state of the Product and, subject to the conditions of section 7.3 being met, shall refund the full price to you.

7.8. To return an item from Switzerland and Liechtenstein please follow our return process below:

-       You should contact Hublot by calling +41(0) 22 990 99 80 or send an email at eboutique@hublot.com, within 14 days of receipt of the Product. You are free to use the model cancellation form you will find below at the end of these Terms.

-       Our team will ask you a few questions to make a preliminary assessment of the situation taking into account the conditions of the return described in this Section 7,

-       Subject to such preliminary assessment confirming that the conditions for return appear to be met, our team shall provide you with all necessary documents for return with Ferrari

-       You shall remit the Products to Ferrari with the documents provided by us,

-       You shall receive an email confirming receipt by Hublot of the returned Product,

-       Hublot shall control the state of the Product and, subject to the conditions of section 7.3 being met, shall refund the full price to you.

7.9 We will refund you the price paid for the Product by the method you used for payment, unless you have expressly agreed otherwise. Hublot shall pay for the cost of returning the Product. We will proceed to the refund when we receive the Product back.  

8.1 You benefit from the statutory guaranty of conformity and against hidden defect of the Product applicable under Swiss Law. As a consumer, you also benefit from any mandatory provisions of the law of the country in which you are resident. Nothing in these Terms, including the choice of law clause below affect your rights as a consumer to rely on such mandatory provisions of local law.

8.2 In addition to these legal warranties, please note that the Product you purchased is also covered by a commercial warranty (Hublot International Warranty) under the conditions set out in the warranty document and/or link included in the original packaging of the Product. 

8.3 Warranty Extension Conditions: An additional year of warranty (at the conditions of the Limited International Guarantee of the Instruction Manual available at Hublot.com) is granted to any Hublot watch (except the connected watches) upon its registration to Hublotista - Hublot owners club. provided that such watch is still covered by the standard 2-year warranty at the date of its registration on Hublotista. Therefore. upon their registration on Hublotista. Hublot watches meeting the eligible criteria described above will be covered by Hublot warranty for a period of 3 years from the activation of the warranty. Please note that such extension of the warranty period cannot be combined with any other warranty extensions.

8.4 After sale services for the Products are also available and can be delivered by Hublot SA and its network of authorized repairers. After sale services provided for a Product outside of Hublot International Warranty are subject to a quote and performed only after approval of the quote by the consumer.  

Some Products are eligible for a free of charge Hublot Complete Service (Conditions of the Hublot Complete Service). This Complete Service is only offered for Products for which, during the online purchase process on the site, it is expressly indicated on the Product’s detail page that the said Product is eligible for the Complete Service. Products that do not display a message relating to the Complete Service are not eligible for it. 

8.5 If Hublot fails to comply with these Terms, we will be responsible to you for the loss or damage you suffer that is a foreseeable result of our breach of these Terms.

8.6 We only supply the Products for domestic and private use. You agree not to use the Product for any commercial, business or re-sale purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

9.1. We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by an act or event beyond our reasonable control (“Event Outside Our Control”).

9.2. If an Event Outside Our Control takes place that affects the performance of our obligations under a Contract:

(a) we will contact you as soon as reasonably possible to notify you; and

(b) our obligations under a Contract will be suspended and the time for performance of our obligations will be extended for the duration of the Event Outside Our Control. Where the Event Outside Our Control affects our delivery of Products to you, we will arrange a new delivery date with you after the Event Outside Our Control is over.

10.1. When we refer, in these Terms, to "in writing", this will include e-mail.

10.2. You can contact us for any reason using the following means:

(a)       E-mail at eboutique@hublot.com

(b)       Telephone on +41(0) 22 990 99 80 (Monday to Friday from 10:00am until 7:00pm and Saturday from 10:00am until 6:00pm, Central Europe Time)

10.3. If we need to contact you or give you notice in writing, we will do so by e-mail or by pre-paid post to the address you provide to us in your Order.

11.1. We may revise these Terms from time to time. You should read these Terms carefully prior to the purchase of any Product from our site.

11.2. Every time you order Products from us, the Terms in force at the time of the Order will apply to the Contract between you and us.

11.3. If we revise these Terms and you have already placed an Order with us, the revised Terms will not apply to the Order that you have placed.

We use the personal information you provide to us in accordance with and for the purposes set out in our Privacy Policy which is accessible at: https://www.hublot.com/en/privacy-policy and as provided in these Terms. Please take the time to read it, as it includes important terms which apply to you.

13.1. We may transfer our rights and obligations under a Contract to another organization, but this will not affect your rights or our obligations under these Terms.

13.2. You may only transfer your rights or your obligations under these Terms to another person if we agree in writing.

13.3. This Contract is between you and us. Except as expressly set out in this clause 13.3, no person who is not a party to this Contract shall have any rights to enforce any of its terms. The rights of the parties to terminate, rescind or agree to any variation, waiver or settlement under this Contract are not subject to the consent of any other person.

13.4. Each of the paragraphs of these Terms operates separately. If any court or relevant authority decides that any of them are unlawful or unenforceable, the remaining paragraphs will remain in full force and effect.

13.5. If we fail to insist that you perform any of your obligations under these Terms, or if we do not enforce our rights against you, or if we delay in doing so, that will not mean that we have waived our rights against you and will not mean that you do not have to comply with those obligations. If we do waive a default by you, we will only do so in writing, and any written waiver does not mean that we will automatically waive any later default by you.

13.6. To the extent permitted by applicable law and subject to any mandatory provisions of your local jurisdiction and the clause “Specific additional terms & conditions per local jurisdiction” set out below, these Terms are governed by Swiss law, so that a contract for the purchase of products through our site and any dispute or claim arising out of or in connection with the contract (including non-contractual disputes or claims) will be governed by swiss law and you and we both agree that the courts of Nyon, Switzerland will have exclusive jurisdiction.

Nothing in these Terms, including the choice of law and jurisdiction above, affects your rights as a consumer to rely on mandatory provisions of your local jurisdiction.

14.1. FRANCE

YOUR RIGHTS AS A CONSUMER

Notwithstanding anything to the contrary in these Terms, you benefit from the French legal (i) warranty of conformity of the goods described in articles L 217-4 and seq. of the French consumer code and (ii) warranty against hidden defects in the conditions set out in articles 1641 and seq. of the French civil code.

When acting under the legal warranty of conformity, you:

- are granted a period of two years from the delivery of the good to take action;

- may choose between the repair or replacement of the good, subject to certain cost conditions set forth in article L 217-9 of the French consumer code;

- are exempted from providing proof of the existence of the lack of conformity during the first twenty-four months following the delivery of the good.

You may decide to invoke the legal warranty against hidden defects as set forth in article 1641 of the civil code and, in such context, you may choose between the cancellation of the sale or a price reduction, pursuant to article 1644 of the civil code.

In case you return a Product to us, we will refund you the price paid for the Product by the method you used for payment, unless you have expressly agreed otherwise. We will proceed to the refund when we receive the Product back, or when you supply evidence of having sent back the goods, whichever is the earliest.  

Please note that you may bring a claim before the courts of the place where you are domiciled

14.2. GERMANY

YOUR RIGHTS AS A CONSUMER

Notwithstanding anything to the contrary in these Terms, you benefit from the German legal framework on warranty of conformity of the goods and consumer rights as described in the statutory provisions (esp. sec. 312b et seqq., 433 et seqq. of the German Civil Code).

In the event of a defect of the Product (i.e. if the Product does not meet the specifications agreed between you and us or if the Product is not suitable for use in a manner that you could have expected according to the contract between you and us or as suggested in public statements from us), you are entitled to supplementary performance.

This means in particular, that you:

- are granted a period of two years from the delivery of the good to take action (sec. 438 sec. 1 No. 3 of the German Civil Code);

- may initially choose between the repair or replacement of the good, subject to certain conditions set forth in sec. 439 of the German Civil Code;

- in lieu of having the defect cured, may rescind the contract or have the purchase price reduced. This only applies, however, if you have first set a reasonable deadline to cure the defect and this deadline expires without the defect being cured or if the second attempt to remedy the defect has failed; besides, you are entitled to claim damages in accordance with clause 11;

- are exempted from providing proof of the existence of a defect of the good during the first six months following the delivery of the good unless proved otherwise (sec. 477 of the German Civil Code).

In case you return a Product to us, we will refund you the price paid for the Product by the method you used for payment, unless you have expressly agreed otherwise. We will proceed to the refund when we receive the Product back, or when you supply evidence of having sent back the goods, whichever is the earliest.  

You may choose between the courts territorially competent under the German Civil Procedure Code and the courts of the place where you reside at the time of the conclusion of the Contract or the place where the harmful event occurred.

We inform you according to sec. 36 German VSBG (Gesetz über die alternative Streitbeilegung in Verbrauchersachen) that we are not obliged to take part in an extrajudicial resolution proceeding pursuant to the VSBG.

14.3. ITALY

YOUR RIGHTS AS A CONSUMER

Notwithstanding anything to the contrary in these Terms, you benefit from the Italian legal warranty of conformity of the goods described in articles 128 and seq. of the Legislative Decree no. 206 of September 6, 2005 as amended (“Consumers’ Code”).

We are under a legal duty to supply Products that are in conformity with these Terms. In case the received Products are faulty or misdescribed, you have a legal right to have Products brought into conformity free of charge by repair or replacement at your choice, unless the remedy sought is objectively impossible or excessively expensive compared to the other. Should these remedies be impossible or prohibitively expensive, or should it not be possible to provide them within a reasonable period of time from the request date, you may request, at your choice, to have an appropriate reduction made in the price or the contract cancelled and a total refund of the price paid by you. The same remedies are also applied in the event that the replacement or repair previously carried out caused considerable inconveniences to you.

The warranty period lasts twenty-four (24) months from the date of the delivery of the Product. You shall notify us that the Product is faulty or misdescribed within two (2) months from the detection of the defect, otherwise you will not be entitled to exercise your legal rights. In other words, you are entitled to exercise your legal rights for a period of twenty-six (26) months from the date of the delivery of the Product.

In case you return a Product to us, we will refund you the price paid for the Product by the method you used for payment, unless you have expressly agreed otherwise. We will proceed to the refund when we receive the Product back, or when you supply evidence of having sent back the goods, whichever is the earliest.  

The courts of the place where the Italian consumer has his/her residence or domicile have exclusive jurisdiction.

You may also apply for an out-of-court mechanism to solve any lawsuit relating to these Terms with the competent bodies, in accordance with Sections 141 – 141decies of the Italian Consumers’ Code.

14.4. SPAIN

YOUR RIGHTS AS A CONSUMER

Notwithstanding anything to the contrary in these Terms, you benefit from the Spanish legal (i) warranty of conformity of the goods described in articles 118 to 124 of the Spanish Royal Legislative-Decree 1/2007 approving the General Law for the Defence of Consumers and Users; and (ii) warranty against hidden defects in the conditions set out in articles 1474 and 1484 and seq. of the Spanish civil code.

When acting under the legal warranty of conformity, you:

- are granted a period of two years from the delivery of the good to take action;

- may choose between the repair or replacement of the good, subject to certain cost conditions set forth in articles 119 to 122 of the General Law for the Defence of Consumers and Users;

You may decide to invoke the legal warranty against hidden defects as set forth in article 1484 of the Spanish civil code and, in such context, you may choose between the cancellation of the sale or a price reduction, pursuant to article 1486 of the Spanish civil code.

In case you return a Product to us, we will refund you the price paid for the Product by the method you used for payment, unless you have expressly agreed otherwise. We will proceed to the refund when we receive the Product back, or when you supply evidence of having sent back the goods, whichever is the earliest.  

(Complete and return this form only if you wish to withdraw from the contract)

To: HUBLOT SA

Send us an email: at eboutique@hublot.com

Telephone: call us at +41(0) 22 990 99 80 (Monday to Friday from 10:00am until 7:00pm and Saturday from 10:00am until 6:00pm, Central Europe Time)

I/We [*] hereby give notice that I/We [*] cancel my/our [*] contract of sale of the following products [*]

Ordered on [*]/received on [*],

Name of consumer(s),

Address of consumer(s),

Signature of consumer(s) (only if this form is notified on paper),

Date

[*] Delete as appropriate

We are HUBLOT SA, a company registered with the Register of Commerce and Companies of the Canton of Vaud, Switzerland, under the number CHE-103.541.787, with headquarters at chemin de la Vuarpillière 33, CP 2464, CH-1260 Nyon 2, Switzerland, (“Hublot”, “we” or “us”).

2.1. The description of the Hublot | Murakami Unique Pieces and Hublot | Murakami NFTs on our Site is approximate only and images of the Hublot | Murakami Unique Pieces and Hublot | Murakami NFTs are for illustrative purposes only. Whilst we make every effort to be as accurate as possible on our Site in the description of the Hublot | Murakami Unique Pieces and Hublot | Murakami NFTs (including, without limitation, the size, weight, capacities and dimensions of the Hublot | Murakami Unique Pieces) and to display colors accurately, any description is approximate only and we cannot guarantee that the colors displayed on our Site accurately reflect the color of the Hublot | Murakami Unique Pieces.

2.2. The packaging of the Hublot | Murakami Unique Pieces may also vary from that shown in the images on our Site.

2.3. All Hublot | Murakami Special Packages shown on our Site are subject to availability.

THE HUBLOT | MURAKAMI SPECIAL PACKAGES CONSIST IN A LIMITED EDITION OF 12 HUBLOT | MURAKAMI UNIQUE PIECES, EACH BEING ASSOCIATED WITH ITS CORRESPONDING HUBLOT | MURAKAMI NFT. INVENTORY IS THUS LIMITED TO 12 HUBLOT | MURAKAMI SPECIAL PACKAGES WHICH ARE ONLY AVAILABLE WHILE SUPPLIES LAST.

3.1. Our order process allows you to check and amend any errors before submitting your order to us. Please take the time to read and check your order before submitting it. If you submit an order to us which contains an error, please contact us on eboutique@hublot.com or +41(0) 22 990 99 80 as soon as possible to correct the error. We will try to correct any error in the order submitted by you before it is processed, but we cannot guarantee this.

3.2. The on-line sales agreement is concluded when you receive the email from Hublot confirming the order you placed by clicking on the “PLACE ORDER” button (the “Order”). By placing an Order, you accept these Terms and that Hublot is entitled to collect the full price corresponding to the Order.

3.3. Another email will inform you of the shipping of the Order (“Dispatch Confirmation”).

3.4. To be eligible to participate in this online sale of the 12 Hublot | Murakami Special Packages, you should be in possession, at the time of the Order, of one of the three hundred and twenty-four (324) official Hublot Classic Fusion Murakami All Black or Sapphire Rainbow NFTs created by Hublot in May 2022 (i.e., be an “Eligible All Black or Sapphire Rainbow NFT Holder”). The official collection of such 324 Hublot Classic Fusion Murakami All Black and Sapphire Rainbow NFTs is available on OpenSea at https://opensea.io/collection/hublot-classic-fusion-murakami-nft.

During the Order process, you will be asked to provide your wallet number and to connect with such wallet - which should host your Hublot Classic Fusion Murakami All Black or Sapphire Rainbow NFT - by using MetaMask via Wallet Connect (your wallet should be compatible with Ethereum and you will be asked to connect with your wallet and to sign a message to confirm that you are the owner of your wallet). We will verify that you hold one Hublot Classic Fusion Murakami All Black or Sapphire Rainbow NFT in your wallet. If not, you will not be able to submit an Order.

You should in any case own and have access to the Ethereum wallet address indicated during your Order and such Ethereum wallet should be able to support and accept the Hublot | Murakami NFTs.

Any person submitting an Order acknowledges, represents and warrants that he/she is a lawful Eligible All Black or Sapphire Rainbow NFT Holder.

3.5. If we are unable to supply you with the Hublot | Murakami Special Package (for example because the Hublot | Murakami Unique Piece is not in stock, no longer available or because of an error on our Site), we will inform you by e-mail or via a message displayed on our Site during the Order process and we will not process your Order. If you have already paid for the Hublot | Murakami Special Package, we will refund you the full amount as soon as possible and in any event, within 14 days of our e-mail notification to you.

3.6. Hublot reserves the right to decline, suspend or cancel the processing of an Order and/or delivery of Hublot | Murakami Special Package regardless of its nature or stage of processing in case of (i) non-payment of any or all of the amount owed by you for the Order concerned or any previous order, (ii) a payment incident, fraud or attempted fraud relating to the use of our Site in relation to the Order concerned or any other previous order, (iii) breach of these Terms, the Terms and Conditions of the Hublot | Murakami NFTs and/or any additional terms presented to you on our Site at the time of purchase of Hublot | Murakami Special Package (such as, but not limited to, the fact that Hublot | Murakami Special Packages are limited to one per person only) or where (iv) permitted and/or required by applicable laws or regulations.
 

In such cases, you agree that Hublot can use the personal data provided by you in the process of the Order to conduct the required verifications, including appropriate anti-fraud investigations. Automated processing may be carried out in this context, such as for example to analyze the quantities ordered and decline, suspend or cancel an Order if it does not comply with these Terms and/or any additional terms presented to you on our Site at the time of purchase of a Hublot | Murakami Special Package. If your Order is declined, suspended or canceled, you can then contact us for any question regarding this decision.
In such cases, the data relating to your Order may also be transferred to any third party authorized by law or appointed by Hublot with the sole purpose of checking your identity and validating the Order, the payment method used and the type of delivery. After the above verification, Hublot reserves the right to request a photocopy of your ID. You have the right to access, amend and remove any personal data processed by Hublot under the conditions set out in the Privacy Policy accessible at https://www.hublot.com/privacy-policy.

4.1. The Hublot | Murakami Special Package is delivered through two channels: (i) the Hublot | Murakami Unique Pieces will be shipped as further detailed below and (ii) the Hublot | Murakami NFTs will be transferred to you as per the process set out in Section B.1 below.

4.2. Hublot delivers the Hublot | Murakami Unique Pieces to the following countries/regions:

Austria, Belgium, Czech Republic, Cyprus, Denmark, Estonia, Finland, metropolitan France, Germany, Hungary, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Spain, Sweden, Switzerland, United Kingdom, Canada, United Arab Emirates, Turkey, Singapore, Thailand, Indonesia, Malaysia, Philippines, Hong Kong, Macau, Taiwan, Australia and New Zealand.

4.3. Shipping and handling costs are automatically calculated based on the delivery address and included in the total price of your Order. We normally send all merchandise using a reliable carrier. Depending on the country of delivery, please allow 3 to 14 calendar days for delivery once you have received the Dispatch Confirmation. Please note that for Orders delivered outside of Switzerland and Liechtenstein, Hublot will not be liable for an extension of the delivery deadline due to customs inspections which can vary according to the destination and legislation of the country of destination of the Hublot | Murakami Unique Pieces.

4.4. Please refer to your delivery confirmation email from our carrier for exact details and parcel tracking reference. Please note that a verification of ID may be made upon delivery.

4.5. You are invited to check the visible state of the package and Hublot | Murakami Unique Piece at the time of delivery. If there are any irregularities (missing or damaged Hublot | Murakami Unique Piece), you should follow the procedure below applicable to the refusal of delivery.

4.6. If the package is damaged on arrival, you can inform the courier of the problem and refuse to take delivery. The courier will keep the package. You will then be contacted by Hublot Customer Service as soon as possible to discuss the refusal. If the problem related to transport is confirmed by Hublot Customer Service, the Order will be cancelled and you shall receive a refund.

5.1. The price of the Hublot | Murakami Special Package will be as quoted on our Site. Please see Section A.5.5 for information about price errors on our Site.

5.2. Any changes to the price of the Hublot | Murakami Special Package on our Site will not affect any Order for an Hublot | Murakami Special Package which we have confirmed to you with a Dispatch Confirmation.

5.3. The Hublot | Murakami Special Package might be subject to local customs charges and might be subject to local Value Added Tax depending on your home country. Taxes are automatically calculated and included in the total price of your Order.

5.4. Orders placed outside Switzerland and Liechtenstein are “Delivery Duty Paid”. All applicable taxes will therefore be paid by you when placing the Order. Hublot’s carrier shall accomplish on your behalf the necessary formalities for the payment of customs charges (if any) and VAT (if any) on your behalf.

5.5. Our Site contains a limited number of 12 Hublot | Murakami Special Packages. It is always possible that, despite our reasonable efforts, some of the Hublot | Murakami Special Packages on our Site may be incorrectly priced. If the pricing error is obvious and unmistakable and could have reasonably been recognized by you as a mispricing, we do not have to provide the Hublot | Murakami Special Package to you at the incorrect (lower) price. In such case, we will contact you to inform you of this error and we will give you the option of continuing to purchase the Hublot | Murakami Special Package at the correct price or cancelling your Order. We will not process your Order until we have your instructions. If we are unable to contact you using the contact details you provided during the order process, we will treat the Order as cancelled and notify you in writing.

6.1. Prices on our Site are in USD, CHF, EUR, GBP, AUD, HKD, AED or CAD depending on the countries of delivery of the Order.

6.2. You can only pay for the Hublot | Murakami Special Package by wire transfer. You will receive an email with all details for the transfer. PLEASE NOTE THAT YOU SHALL PROCEED TO THE WIRE TRANSFER WITH YOUR BANK WITHIN TWENTY-FOUR (24 HOURS) AS FROM THE MOMENT WE SEND YOU THE EMAIL WITH ALL DETAILS FOR THE TRANSFER. IF YOU DO NOT PROVIDE US WITH A WRITTEN PROOF THAT YOU HAVE INITIATED THE WIRE TRANSFER WITH YOUR BANK WITHIN THAT DEADLINE, WE WILL AUTOMATICALLY CANCEL YOUR ORDER. Please note that Hublot reserves the right to check your identity and to require a copy of your ID with the sole purpose of checking your identity to complete appropriate anti-fraud investigations. You agree to pay in full the prices for the Hublot | Murakami Special Package. Payment for the Hublot | Murakami Special Package is in advance.

7.1. Considering the digital component of the Hublot | Murakami Special Package, the right to return the Hublot | Murakami Special Package is subject to certain conditions detailed below.

7.2. If for any reason you are not satisfied with the Hublot | Murakami Unique Piece, we will gladly accept your return of the Hublot | Murakami Unique Piece within 14 days of receipt of the Hublot | Murakami Unique Piece at Hublot expense. To return the Hublot | Murakami Unique Piece, please follow our return process described below.

7.3. The decision to return the Hublot | Murakami Unique Piece as notified by you to Hublot is a decision to return the Hublot | Murakami Special Package (the Hublot | Murakami Unique Piece and the Hublot | Murakami NFT being considered as proposed to you as a sole and unique experience and product) and such decision will therefore automatically trigger the cancellation of the transfer of the Hublot | Murakami NFT and we shall be entitled to dispose of or deal with the Hublot | Murakami NFT as we see fit.

7.4. The Hublot | Murakami Unique Piece must be returned with the original receipt, in an unused state and in brand-new condition, with all original shipping and Hublot | Murakami Unique Piece packaging, protective materials, and tags in place.

7.5. We will not accept any return if the Hublot | Murakami Unique Piece shows signs of wear, other than what is necessary to establish the nature, characteristics and functioning of the Hublot | Murakami Unique Piece, or has been used or altered from its original condition in any way, or if the deadline mentioned above and in Section A.7.2. has passed.

7.6. Hublot | Murakami Unique Piece bracelets that have been adjusted at your request must have been done so by us or a Hublot Authorized Retailer.

7.7. Return shall be made from the country where the Hublot | Murakami Unique Piece has been delivered.

7.8. To return a Hublot | Murakami Unique Piece, please follow our return process below:

• You should contact Hublot by calling +41(0) 22 990 99 80 or send an email at eboutique@hublot.com, within 14 days of receipt of the Hublot | Murakami Unique Piece. You are free to use the model cancellation form you will find below at the end of these Terms in Section C.5,
• Our team will ask you a few questions to make a preliminary assessment of the situation taking into account the conditions of the return described in this Section A.7.,
• Subject to such preliminary assessment confirming that the conditions for return appear to be met, our team shall contact our transporter and you shall either be contacted by our transporter or by our team for organization of the shipment,
• You shall remit the Hublot | Murakami Unique Piece to our transporter,
• You shall receive an email confirming receipt by Hublot of the returned Hublot | Murakami Unique Piece,
• Hublot shall control the state of the Hublot | Murakami Unique Piece and, subject to the conditions of Section A. 7. being met, shall refund the full price to you.

7.9. We will refund you the price paid for the Hublot | Murakami Special Package by the method you used for payment, unless you have expressly agreed otherwise. Hublot shall pay for the cost of returning the Hublot | Murakami Unique Piece. We will proceed to the refund when we receive the Hublot | Murakami Unique Piece back.

7.10. The Hublot | Murakami NFT will be transferred to you if we received no contact from you to return the Hublot | Murakami Unique Piece within 14 days from its receipt as per the process set out in this Section A.7. PLEASE THEREFORE NOTE THAT THE HUBLOT | MURAKAMI NFT WILL BE TRANSFERRED TO YOU NO SOONER THAN 14 DAYS AFTER YOUR RECEIPT OF THE HUBLOT | MURAKAMI UNIQUE PIECE.

7.11. In the event you would receive by accident or otherwise the Hublot | Murakami NFT before the expiration of the 14-day period from receipt of the Hublot | Murakami Unique Piece, you undertake to return the Hublot | Murakami NFT to us at the same time that you return the Hublot | Murakami Unique Piece to us in the event you have notified us of your decision to return the Hublot | Murakami Unique Piece pursuant to the conditions set forth in this Section A.7. Same applies in the event of any lawful return of the Hublot | Murakami Unique Piece to us for any other reason whatsoever. The Hublot | Murakami NFT should be returned to Hublot at the wallet address explicitly provided by Hublot to you by email after we receive your notification of your decision to return the Hublot | Murakami Unique Piece.

7.12. Except for the specific case set forth in Section 7.11. above, once you have been transferred with the Hublot | Murakami NFT, we will not accept any return of the Hublot | Murakami NFT due to the digital nature of its content and its provision after expiration of your right to return the Hublot | Murakami Special Package (in accordance with Section B.1 below).

7.13. Accordingly, you expressly agree that by submitting your Order and not returning the Hublot | Murakami Unique Piece, you waive your right to return the Hublot | Murakami NFT which is proposed to you as a sole and inseparable experience with the Hublot | Murakami Unique Piece, as part of the Hublot | Murakami Special Package.

8.1. You benefit from the statutory guaranty of conformity and against hidden defect of the Hublot | Murakami Unique Piece applicable under Swiss Law. As a consumer, you also benefit from any mandatory provisions of the law of the country in which you are resident. Nothing in these Terms, including the choice of law clause below affect your rights as a consumer to rely on such mandatory provisions of local law.

8.2. In addition to these legal warranties, please note that the Hublot | Murakami Unique Piece you purchased is also covered by a commercial warranty (Hublot International Warranty) under the conditions set out in the warranty document and/or link included in the original packaging of the Hublot | Murakami Unique Piece. After sale services for the Hublot | Murakami Unique Piece are also available and can be delivered by Hublot SA and its network of authorized repairers. After sale services provided for a Hublot | Murakami Unique Piece no longer covered by the Hublot International Warranty are subject to a quote and performed only after approval of the quote by the consumer.

8.3. If Hublot fails to comply with these Terms, we will be responsible to you for the loss or damage you suffer that is a foreseeable result of our breach of these Terms.

8.4 We only supply the Hublot | Murakami Special Package for domestic and private use. Except as authorized under part B. below, you agree not to use the Hublot | Murakami Special Package for any commercial, business or re-sale purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

9.1. We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under the Contract that is caused by an act or event beyond our reasonable control (“Event Outside Our Control”).

9.2. If an Event Outside Our Control takes place that affects the performance of our obligations under the Contract:

• we will contact you as soon as reasonably possible to notify you (unless it proves to be impossible or would involve disproportionate effort); and
• our obligations under the Contract will be suspended and the time for performance of our obligations will be extended for the duration of the Event Outside Our Control. Where the Event Outside Our Control affects our delivery of the Hublot | Murakami Special Package to you, we will arrange a new delivery date with you if and once the Event Outside Our Control is over.

10.1. When we refer, in these Terms, to "in writing", this will include e-mail.

10.2. You can contact us for any reason using the following means:

• (a) E-mail at eboutique@hublot.com
• (b) Telephone on +41(0) 22 990 99 80 (Monday to Friday from 10:00am until 7:00pm and Saturday from 10:00am until 6:00pm, Central European Summer Time - CEST)

10.3. If we need to contact you or give you notice in writing, we will do so by e-mail or by pre-paid post to the address you provide to us in your Order.

11.1. We may revise these Terms from time to time. You should read these Terms carefully prior to the purchase of the Hublot | Murakami Special Package from our Site.

11.2. When you order the Hublot | Murakami Special Package from us, the Terms in force at the time of the Order will apply to the Contract between you and us.

11.3. If we revise these Terms and you have already placed an Order with us, the revised Terms will not apply to the Order that you have placed.

12.1. We use the personal information in order to provide you with the Hublot | Murakami Special Package, including for the creation of your electronic account and manage our contractual relationship with you under these Terms.

12.2. You have certain rights regarding your personal information, including the following rights to: access your personal information; rectify the information we hold about you; erase your personal information; restrict our use of your personal information; object to our use of your personal information; receive your personal information in a useable electronic format and transmit it to a third party (right to data portability); and lodge a complaint with your local data protection authority.

12.3. Please read our Privacy Policy accessible at https://www.hublot.com/privacy-policy, to get further information regarding the way we process your personal information and the modalities for exercising the above-mentioned rights.

13.1. We may transfer our rights and obligations under the Contract to another organization, but this will not affect your rights or our obligations under these Terms.

13.2 You may only transfer your rights or your obligations under these Terms to another person if we agree in writing.

13.3. This Contract is between you and us. Except as expressly set out in this Section A.13., no person who is not a party to this Contract shall have any rights to enforce any of its terms. The rights of the parties to terminate, rescind or agree to any variation, waiver or settlement under this Contract are not subject to the consent of any other person.

13.4. Each of the paragraphs of these Terms operates separately. If any court or relevant authority decides that any of them are unlawful or unenforceable, the remaining paragraphs will remain in full force and effect.

13.5. If we fail to insist that you perform any of your obligations under these Terms, or if we do not enforce our rights against you, or if we delay in doing so, that will not mean that we have waived our rights against you and will not mean that you do not have to comply with those obligations. If we do waive a default by you, we will only do so in writing, and any written waiver does not mean that we will automatically waive any later default by you.

13.6. To the extent permitted by applicable law and subject to any mandatory provisions of your local jurisdiction and the Part C. “Specific additional terms & conditions per local jurisdiction” set out below, these Terms are governed by Swiss law, so that the Contract for the purchase of the Hublot | Murakami Special Package through our Site and any dispute or claim arising out of or in connection with the Contract (including non-contractual disputes or claims) will be governed by Swiss law and you and we both agree that the courts of Nyon, Switzerland will have exclusive jurisdiction.

Nothing in these Terms, including the choice of law and jurisdiction above, affects your rights as a consumer to rely on mandatory provisions of your local jurisdiction.

1.1. Subject to the conditions set out in Section A.7. above, the Hublot | Murakami NFT will be transferred to the wallet address specified by you when you purchase the Hublot | Murakami Special Package on our Site and Hublot is not responsible for verifying or confirming that you has supplied Hublot with the correct or a valid wallet. Hublot is not responsible for any eventual failure of the transfer of the Hublot | Murakami NFT to you, unless such failure is the result of Hublot sending the Hublot | Murakami NFT to a wallet address other than the one provided by you during the purchase of the Hublot | Murakami Special Package.

1.2. The Hublot | Murakami NFT and associated Artwork is provided to you in the context of the purchase of one of our Hublot | Murakami Special Packages. You will only be able to obtain the Hublot | Murakami NFT as per the process described in these Terms.

1.3. In case you return your Hublot | Murakami Unique Piece in the conditions set out in Section A.7 above, you agree that the Hublot | Murakami NFT will not be transferred to you.

1.4. As set forth in Section A.7. of these Terms, the Hublot | Murakami Unique Piece and the Hublot | Murakami NFT are considered as inseparable and offered to you as a sole and unique experience and product and you agree that when you receive your Hublot | Murakami NFT after the expiration of a 14-day period from your receipt of the Hublot | Murakami Unique Piece, you waived your right to return the Hublot | Murakami NFT to us.

2.1. Your receipt and access to the Hublot | Murakami NFT is subject to your acceptance and compliance with the Terms & Conditions of the Hublot | Murakami NFTs accessible at https://boutique.hublot.com/terms-and-conditions-murakami-unique-pieces-nfts. Please read these Terms carefully and make sure that you understand them before ordering the Hublot | Murakami Special Package from our Site. 

2.2. We have no control over any third-party marketplaces, websites or application which you will need for the use, sale of your Hublot | Murakami NFT or its associated Artwork (the “Third-Parties Sites”). You acknowledge and agree that we are not liable for any loss or damage which may be incurred as a result of the availability or unavailability of the Third-Parties Sites, or as a result of any reliance placed by you upon the completeness, accuracy or existence of any advertising, products or other materials on, or made available from, any Third-Parties Sites. Please read the general terms applicable to such Third-Parties Sites as you will be required to comply with such terms.

Notwithstanding anything to the contrary in these Terms, you benefit from the French legal (i) warranty of conformity of the goods described in articles L 217-4 and seq. of the French consumer code and (ii) warranty against hidden defects in the conditions set out in articles 1641 and seq. of the French civil code.

When acting under the legal warranty of conformity, you:

• are granted a period of two years from the delivery of the good to take action;
• may choose between the repair or replacement of the good, subject to certain cost conditions set forth in article L 217-9 of the French consumer code;
• are exempted from providing proof of the existence of the lack of conformity during the first twenty-four months following the delivery of the good.

You may decide to invoke the legal warranty against hidden defects as set forth in article 1641 of the civil code and, in such context, you may choose between the cancellation of the sale or a price reduction, pursuant to article 1644 of the civil code.

In case you return a Hublot | Murakami Unique Piece to us, we will refund you the price paid for the Hublot | Murakami Special Package by the method you used for payment, unless you have expressly agreed otherwise. We will proceed to the refund when we receive both the Hublot | Murakami Unique Piece and the Hublot | Murakami NFT back or when you supply evidence of having sent back both the Hublot | Murakami Unique Piece and the Hublot | Murakami NFT.

Please note that you may bring a claim before the courts of the place where you are domiciled

Notwithstanding anything to the contrary in these Terms, you benefit from the German legal framework on warranty of conformity of the goods and consumer rights as described in the statutory provisions (esp. sec. 312b et seqq., 433 et seqq. of the German Civil Code).

In the event of a defect of the Hublot | Murakami Unique Piece (i.e. if the Hublot | Murakami Unique Piece does not meet the specifications agreed between you and us or if the Hublot | Murakami Unique Piece is not suitable for use in a manner that you could have expected according to the Contract between you and us or as suggested in public statements from us), you are entitled to supplementary performance.

This means in particular, that you:

• are granted a period of two years from the delivery of the good to take action (sec. 438 sec. 1 No. 3 of the German Civil Code);
• may initially choose between the repair or replacement of the good, subject to certain conditions set forth in sec. 439 of the German Civil Code;
• in lieu of having the defect cured, may rescind the Contract or have the purchase price reduced. This only applies, however, if you have first set a reasonable deadline to cure the defect and this deadline expires without the defect being cured or if the second attempt to remedy the defect has failed; besides, you are entitled to claim damages in accordance with these Terms;
• are exempted from providing proof of the existence of a defect of the good during the first six months following the delivery of the good unless proved otherwise (sec. 477 of the German Civil Code).

In case you return a Hublot | Murakami Unique Piece to us, we will refund you the price paid for the Hublot | Murakami Special Package by the method you used for payment, unless you have expressly agreed otherwise. We will proceed to the refund when we receive both the Hublot | Murakami Unique Piece and the Hublot | Murakami NFT back or when you supply evidence of having sent back both the Hublot | Murakami Unique Piece and the Hublot | Murakami NFT. 

You may choose between the courts territorially competent under the German Civil Procedure Code and the courts of the place where you reside at the time of the conclusion of the Contract or the place where the harmful event occurred.

We inform you according to sec. 36 German VSBG (Gesetz über die alternative Streitbeilegung in Verbrauchersachen) that we are not obliged to take part in an extrajudicial resolution proceeding pursuant to the VSBG.

Notwithstanding anything to the contrary in these Terms, you benefit from the Italian legal warranty of conformity of the goods described in articles 128 and seq. of the Legislative Decree no. 206 of September 6, 2005 as amended (“Consumers’ Code”).

We are under a legal duty to supply a Hublot | Murakami Unique Piece that is in conformity with these Terms. In case the received Hublot | Murakami Unique Piece is faulty or misdescribed, you have a legal right to have the Hublot | Murakami Unique Piece brought into conformity free of charge by repair or replacement at your choice, unless the remedy sought is objectively impossible or excessively expensive compared to the other. Should these remedies be impossible or prohibitively expensive, or should it not be possible to provide them within a reasonable period of time from the request date, you may request, at your choice, to have an appropriate reduction made in the price or the Contract cancelled and a total refund of the price paid by you. The same remedies are also applied in the event that the replacement or repair previously carried out caused considerable inconveniences to you.

The warranty period lasts twenty-four (24) months from the date of the delivery of the Hublot | Murakami Unique Piece. You shall notify us that the Hublot | Murakami Unique Piece is faulty or misdescribed within two (2) months from the detection of the defect, otherwise you will not be entitled to exercise your legal rights. In other words, you are entitled to exercise your legal rights for a period of twenty-six (26) months from the date of the delivery of the Hublot | Murakami Unique Piece.

In case you return a Hublot | Murakami Unique Piece to us, we will refund you the price paid for the Hublot | Murakami Special Package by the method you used for payment, unless you have expressly agreed otherwise. We will proceed to the refund when we receive both the Hublot | Murakami Unique Piece and the Hublot | Murakami NFT back or when you supply evidence of having sent back both the Hublot | Murakami Unique Piece and the Hublot | Murakami NFT.

The courts of the place where the Italian consumer has his/her residence or domicile have exclusive jurisdiction.

You may also apply for an out-of-court mechanism to solve any lawsuit relating to these Terms with the competent bodies, in accordance with Sections 141 – 141decies of the Italian Consumers’ Code.

Notwithstanding anything to the contrary in these Terms, you benefit from the Spanish legal (i) warranty of conformity of the goods described in articles 118 to 124 of the Spanish Royal Legislative-Decree 1/2007 approving the General Law for the Defence of Consumers and Users; and (ii) warranty against hidden defects in the conditions set out in articles 1474 and 1484 and seq. of the Spanish civil code.

When acting under the legal warranty of conformity, you:

• are granted a period of two years from the delivery of the good to take action;
• may choose between the repair or replacement of the good, subject to certain cost conditions set forth in articles 119 to 122 of the General Law for the Defence of Consumers and Users;

You may decide to invoke the legal warranty against hidden defects as set forth in article 1484 of the Spanish civil code and, in such context, you may choose between the cancellation of the sale or a price reduction, pursuant to article 1486 of the Spanish civil code.

In case you return a Hublot | Murakami Unique Piece to us, we will refund you the price paid for the Hublot | Murakami Special Package by the method you used for payment, unless you have expressly agreed otherwise. We will proceed to the refund when we receive both the Hublot | Murakami Unique Piece and the Hublot | Murakami NFT back or when you supply evidence of having sent back both the Hublot | Murakami Unique Piece and the Hublot | Murakami NFT.

(Complete and return this form only if you wish to withdraw from the Contract)

To: HUBLOT SA

Send us an email: at eboutique@hublot.com

Telephone: call us at +41(0) 22 990 99 80 (Monday to Friday from 10:00am until 7:00pm and Saturday from 10:00am until 6:00pm, Central European Summer Time - CEST)

I/We [*] hereby give notice that I/We [*] cancel my/our [*] contract of sale of the Hublot | Murakami Special Package.

Ordered on [*]/received on [*],

Name of consumer(s),

Address of consumer(s),

Signature of consumer(s) (only if this form is notified on paper),

Date

[*] Delete as appropriate