On selected online and in Boutique purchases

The Hublot Complete Service

Your complimentary Hublot complete service.

The fusion of conventional mechanisms and unique constructions has led to the creation of our iconic and intricate collection of watches. The Hublot Complete Service ensures our select watches continue to move with precision.

The complimentary complete service, valued at CHF 1,000, is a one-time free service available only on selected watches, purchased online on www.hublot.com or in a Hublot boutique (the “Service”).

Eligibility Criteria:

This Service applies exclusively to selected watches purchased up to December 31st, 2025 inclusive. At the time of purchase, you were informed if your watch is eligible for the Service.
Watches purchased from January 1, 2026 onwards are subject to the new 5+5 warranty structure and are not eligible for this offer. For more details on the new warranty, please visit our dedicated Warranty Page.

Your Service is automatically activated with the warranty activation for an eligible watch. You may verify this information at any time in your e-Warranty and/or in your Hublot account.

How the Service Works :

The Service is automatically activated with the warranty activation for an eligible watch. The Service is valid for a single use after the expiration of the original watch warranty period and up to the 7th anniversary of the date of warranty activation.

For Hublotista Members: You can use the Complete Service once between the 3rd and 7th anniversary of the watch's warranty activation date.
For Non-Hublotista Members: You can use the Complete Service once between the 2nd and 7th anniversary of the watch's warranty activation.

Conditions and Coverage of the Service :

The Service includes one complete maintenance intervention specifically a complete overhaul of your watch and a polishing.

This Service has no actual cash value and cannot be redeemed, returned or exchanged for cash or any other service.
The same terms and conditions as the International Warranty apply for the coverage of this Service. For detailed terms and conditions, please refer to the Hublot International Warranty in the instruction manuals available on our website at: https://www.hublot.com/en-int/owners-servicing.
This Service is linked to the watch and not to the client. In case of resale of the watch, the Service follows the new owner, who can benefit from it under the same conditions.

How to use the Service:

Drop off your watch at your Hublot Boutique or contact us to use your Service. The Service is only good for a single service; once the Service has been redeemed, it will no longer be available for any future use.

Any personal information collected in order to redeem the Service will be collected and used in accordance with Hublot’s privacy policy available here.

The case.

First, we carefully disassemble the case to conduct a thorough examination of all parts, refurbishing the bezel, case-back, end pieces, plates or middle case. We will change the non-functioning spare parts.

Next, we polish (to the full extent feasible), microblast or satin-finish all metal according to the original finish and sandblast all matte ceramic parts. Then we replace the gaskets, screws, crown and crown tube before the case is reassembled and fortified for water resistance.

The movement.

The watch’s movement is completely disassembled in order to carefully inspect, clean and lubricate every single part, replacing any elements if necessary.

Once the watch is reassembled, we refit the hands onto the dial, and secure the dial onto the movement, always ensuring maximum precision.

Casing-up and final testing.

Once fitted with new hands, the movement is cased up with case-back screwed down. Our final tests are for water resistance, timing controls and power reserve, ensuring unparalleled chronometric precision.